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| Quality Programs in Latvia Tourism |
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-- click to participate in Visitor Assessment Quality Survey Program |
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Latvia is undergoing a major change in it's tourism development effort. After several false starts, there is a new director announced and a new set of strategic strategic points published. Un fortunately it is still all in Latvian language and they have made no attempt to involve any of the local private sector tourism professionals in their efforts. We as a private tourist office have made several attempts to participate with both the Riga City tourism development and the Latvian State Tourism Development departments with basically no success. In addition, we have been working with several students in the tourism sector to mentor them in their educational efforts. Two thesis papers from two students are referenced below. These are excellent documents and share some insights into the issues facing the tourism sector in Latvia. click item below to the documents ------ Thesis - Identifying Customer Needs: Competitiveness of Liepaja in the Tourism Market ------ Our company has prepared several documents and made several speeches in an effort to provide leadership and food for thought in the development of tourism for Latvia. These documents are listed below. click item below to the documents Speech - Using Quality methods to improve Visitor Assessment - 21 November 2003 Speech - Developing a Brand Image for Latvia Tourism - 14 November 2003 Strategy - Recommendations for Latvia Tourism Development - September 2003
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| Patricia Tourist Office - Riga Latvia |